Frequently Asked Questions About CogniConference

1. How much does it cost? CogniConference is convenient and affordable. The total cost of a conference call is 9.9 cents/min per leg. EX: 8 people talking for 30 minutes would cost $23.76 (plus tax within the US). There are no monthly or per-call surcharges. You pay only for what you use! For international conference call access rates, click here. 2. What payment plans are available? We accept Visa and Master card payment only. Quick, easy, convenient. That's CogniConference. 3. How long does it take to set up an account? We usually set up new accounts within 1 business day. As soon as we approve your credit card, we will send you an email notification with instructions on how to schedule and participate in conference calls using CogniConference. 5. How many people may participate on one call? Right now, you can have up to 16 people at a time on CogniConference. 6. How will I be billed? The total amount for each call will be billed to your credit card immediately following each call. Via our online customer support management system, you will be able to view a raw call detail report as well as a comprehensive payment history for you to print out for your records. 7. How do non-U.S. residents join the call? CogniConference now allows residents of the continental U.S., Alaska, Canada, Hawaii, and over 50 other countries to participate in conference calling! Simply dial the international access number in the particular country (actual international access numbers will be provided in your customized account administration web site) and enter your 9 digit conference meeting ID followed by the # key when prompted for the access code. Some countries have more than one access number because CST has more than one access provider. 8. Is CogniConference easy to use? Cogniconference is very easy to use. You will be issued a toll free number to use and 2 PIN numbers. One PIN is for the administrator to use and control the call. The other PIN is given to anybody that you want to participate in the call. The administrator PIN is also used to access your account administration web site. 9. Can I control cost, how am I protected? Cogniconference initially sets-up a $100 limit. You can read more about this and if you need to you can change your limit here. Click Here to set up your account now!